If you've got a problem during the Christmas period and you need to get
it fixed - we are here to help. Emergency Care is
offered to all customers 9am - 5pm, Mon - Fri
AEST during the Christmas break. You don't need a support contract to access
Emergency Care, but fees do apply.
To obtain emergency support, SMS the words 'SYSTEM DOWN' to 0400 517 836.
One of our staff will call you back as soon as possible.
$264 per incident up to the first hour
$264 per hour thereafter
All Prices include GST where applicable.