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Capable Software 21C v1.5
Flexible Office Management Systems
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Capable
21C Version 1.5 Features:
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Appointment Book:
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Manage appointments for multiple providers
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Quick booking feature for scheduling future appointments
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SMS Appointment Reminders to reduce no shows
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Awaiting cancellation feature
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Appointment booking for multiple offices from one location
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Online appointment booking via evisit
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Colour coding for appointment types
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View 3 month appointment calendar
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Colour code times of the day to encourage good block booking practice
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Block out hours unavailable for patient visits - eg public
holidays and school holidays
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Track missed, cancelled, or rescheduled appointments
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Maintain booking schedule for resources, which automatically warns of double
booking X-Ray, specialised equipment or limited consultation space
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Manage patients in the waiting room
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Patient check in via swipe card or touch screen
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Manage education classes
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Flag special appointments with colour coded dots
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Print the appointment book with visit cue notes for special visits
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See assistance alerts for patients who require particular attention
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Patient Care and Tracking:
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Advanced query tool to generate patient lists for labels, letters, SMS and eMail
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Superior patient tracking features to ensure patients do not drop out of care
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Patient groups for easier marketing
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Reactivation alerts for product sales
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Track every conversation with the patient
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Attach patient notes including X-Rays and referals
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Attach a photograph of patient
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Generate daily reminder, bring-up and recall lists (distinguishing family
members)
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Send SMS or email reminders, recalls and birthday greetings in just 2 clicks
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Link family members together for easier contact, booking and receipting
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Track referees
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Track patient compliance and financial history
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Automatically notify staff while the patient is in the clinic that referals are
due to be renewed
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Handle specialist referals by number of visits, or expiry date
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Track significant events in a patient lifecycle, including appointments,
particular services and X-Ray bookings
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Invoicing and Receipting:
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Fast payment processing - one click to bill, invoice, accept payment and print receipt. Zero clicks for prepaid patients
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Support for third party insurers inc ACC Online for New Zealand customers
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Care plan support with flexible payment options
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Manage bulk payment and discount schedules
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Process gap payments
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Distinguish and track private and insurance invoices and payments
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Define fees as well as item codes for insurance purposes
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Receipt entire families on a single invoice
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Produce time of visit and weekly invoices and receipts
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Quickly invoice products as well as services
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Manage patients on special rates
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Supports bar code scanning for automatic invoicing of product sales
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Automatically calculate GST or VAT and handle GST or VAT exempt services
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Manage all practitioner details including provider numbers associated with
insurance companies
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Debt Collection:
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Generate debtor list with summary and statement printing options
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Manage 30 day, 60 day, 90 day overdue lists
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Produce statements for health funds claims
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Only produce statements for patients whose debt is over a certain threshhold
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Daily To-Do List:
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Integration of tasks generated from the various areas of Capable 21C, allowing
the practice manager to ensure that regular tasks are performed
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Allows the practice manager to track all patients on a daily basis (stops
patients from falling off the radar)
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Easy to use, and easy to train new staff on how to use, access and implement
the actions on the To-Do List
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Statistical Reporting:
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Advanced statistical information
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Graph Sales, Revenue, Missed Appointments, Patient Retention, Product Sales, Patient Visits, New Patients, Patient Visit Average
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Print appointment book statistics including cancelled, missed, reschedule,
rebooked, and broken appointments
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Track CA performance in scheduling patients
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Track product sales performance by week, month, year
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Track practitioner performance
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Print reports by clinic total and by individual practitioner showing products and services by date range
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Configure products to always be billed to the clinic rather than a practitioner
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View a block booking report to show you the effectiveness of your block booking techniques
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Print Transaction Summaries by practitioner showing patients, services and payments by date range
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Run tools to balance payments between your providers
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Print reports to show payments to associates
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Full list of reports: available on request
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Financial Reporting:
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Print End of Shift, End of Day, End of Month, End of Year financial reports
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Print daily transaction summaries
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Print outstanding account lists and detailed debt collection statements
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Print banking slips including cheque breakdowns (accepted at all banking
institutions)
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Print and manage provider balances (credits and debits between two providers
treating the same patient)
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Paperless visit notes with hotkey support:
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Full support for touch screens (including iPads)
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Add regular treatment notes with just one keystroke/touch
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See care compliance at a glance with graphical symbols
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Record subject assessments with one click/touch
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Track Exercise Regimes prescribed, Medications taken, Allergies, Education Programs recommended
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View up to four images on the main visit notes screen (no limit on total number of images stored)
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Expand up to four images to view them full screen comparatively
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Store images in customised folders to ensure speedy access
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View PIT Medical Reports from with the visit notes screen
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Image support for digital x-rays, thermal scans, posture scans, gait scans and more
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Clinical Reporting:
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Produce detailed clinical reports including consultation, secondary
complaints, examination findings, X-Ray findings, diagnosis, prognosis, and
recommended care
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Produce progressive reports that highlight changes in condition
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Record psychological evaluation findings
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Automatically generate diagnosis and treatment descriptions to simplify the
production of report of findings for patient insurance claims and legal reports
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Generate quotations and treatment regimes for recommended care
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Save templates to reflect the type of reports you most commonly generate
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Automated Patient Calling:
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Have your recorded voice call your patients to treatment areas
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Have multiple calling messages based on appointment type
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Choose which treatment areas are active for which practitioners according to appointment type
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Call patients by their preferred name
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Display Flash video while patients are waiting in the treatment rooms to receive their care
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Patients can register using swipe cards or fingerprint scanners
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Patient notes are automatically sent to the treatment area PC when the patient is called to the treatment area
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Stock
Control:
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Track and manage stock levels
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Take stock reconciliation to manage lost stock
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Manage multiple stock suppliers
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Automatically generate stock orders
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Automatically optimize stock orders to minimise shipping and handling costs
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Track preferred as well as minimum stock levels
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Track stock by item, pack, bottle, or even by mililitres or grams
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(The Stock Control does not ship standard with Capable 21C. Refer to the pricing page for pricing information for the Stock Control Module)
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Live Update
to the latest version of Capable 21C with a single click
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