Your
privacy is important to us
Capable Software Pty Ltd has always upheld the
standard for privacy protection and continues
to be dedicated to protecting your personal information.
From 21 December 2001, the Privacy Amendment (Private
Sector) Act 2000 will give you certain rights
in relation to how your personal information is
handled. The National Privacy Principles governs
the collection, use, storage and disclosure of
personal and sensitive information. The following
statement addresses relevant privacy issues :
Information we collect
The type of information that we collect from
you will depend on what products and services
you acquire from Capable Software. We may obtain
personal information through our web site, by
e-mail, by telephone, by written responses or
through personal visits by our staff. In a few
areas on our web site we ask you to provide information
that personally identifies you (personal information)
or allows us to contact you. This information
enables us to assist you with technical support
issues, to respond to any product enquiries, to
enable you to download any information from our
web site, to enable you to subscribe to our newsletter
subscription service, or to follow up with you
after your visit.
Use of information collected
As a standard practice, we do not give or share
any personally identifiable or private customer
information with third parties, unless they are
acting as an intermediary. Examples of such intermediaries
include our dealers and sales agents. In all cases
these intermediaries will be required to keep
confidential the personal information provided
by you.
The personal information we collect is used only
for the purposes stated to support your customer
relationship with Capable Software Pty Ltd. Among
other things, we want to help you obtain product
and company information. We may use direct marketing
to alert you to special offers, new products and
services. If at any time you do not wish to receive
further marketing information, you have the option
to ask us not to send it to you and not to disclose
your information to our intermediaries for that
purpose. You may do this by contacting our head
office on +61 7 31170559
Data security
All stored customer information is retained
on a secure server and is protected from unauthorised
access through the use of fire-walls, secure passwords,
user logins or other security procedures. However,
we wish to emphasise the fact that the Internet
is not a secure environment. Please be careful
and responsible whenever you are on-line. If you
post personal information on-line that is accessible
to the public, you may receive unsolicited messages
from other parties. While we strive to protect
your personal information, Capable Software Pty
Ltd cannot ensure or warrant the security of any
information you transmit to us via the Internet,
and you do so at your own risk. We intend to destroy
or de-identify the information you provided to
us if it is no longer required for the purpose
it was obtained for.
Online purchases transacted via the Capable Software
Pty Ltd on-line store are processed by eWay, an
electronic funds transfer gateway service. eWay
boasts 1024 bit SSL encryption securing your credit
card details against unauthorised or inappropriate
use. Capable Software Pty Ltd does not warrant
the security of transactions conducted via the
eWay gateway and advises clients to review eWay's
policies with respect to data security and privacy.
Accuracy of information collected
We aim to ensure that the personal information
we hold about you is current and accurate. If
you think that the information is inaccurate,
please contact on +61 7 31170559, and we will
take reasonable steps to ensure that it is corrected.
Access to information collected
Wherever possible we will let you see the personal
information we hold about you in order to verify
it is correct. Please feel free to contact on
+61 7 31170559 if you have any questions, complaints,
comments or would like more information concerning
how we handle your personal information or any
other privacy issues. |